- PRODUCT INFORMATION
Products sold under the name Africa Me-Africa Us are assets of the company. They are Clothing items, accessories and various promotional items carrying the trade marked brand Africa Me Africa Us.
The concept behind this is to retail products that promote Africa and her country but demonstrating “unity it its diversity” and recognising and celebrating each country within the African continent. Encourage and allow her people to see themselves in other Africans and vice versa.
Some products especially some clothing items would highlight the country within the African continent.
Products will be research on an ongoing basis and be introduces to the broader offering under this brand
All products are subject to stock availability. Africa Me –Africa Us reserves the right to impose quantity limits on any order, to reject all or part of the order and to discontinue products without prior notice, even if customer has already placed an order. Customer placement of an order does not necessarily assure that we will accept the order.
We reserve the right to reject / refuse any order at our sole discretion. We furthermore reserve the right to request further information, before accepting the order, should the necessary information not provided in full.
Countries outside South Africa may be subject to additional duties to be paid. Customers may be liable for all for all import duties, customs and local sales taxes levied by the countries they reside in. Payment of such is necessary to release the orders from customs on arrival. The final value of such orders does not include any additional duties.
In the event that such duties are not paid and orders returned back to Africa Me – Africa Us and be refunded less any costs incurred by the company as a result.
- PAYMENT METHODS AND PROCESSING OF PAYMENTS
They orders have to be paid in full and payment cleared in the Africa Me – Africa Us nominated account prior release of the order. The payment may be done via the payment gateway or via Electronic Funds Transfer (EFT) to the bank account provided on the website.
Cash deposit may attract cash deposit fees charged by the bank over and above the total cost of the order. All fees and charges are in the South African currency (Rand).
- ERRORS, INACCURACIES & OMMISSIONS
In the unlikely event that the client may find that the product received does not match what they saw online, please let us know.
Africa Me-Africa Us strives to be accurate in all its dealings. However we do not warrant that all products description, image; photographs, pricing or other information on the services associated with our core services are accurate, complete, and current or free of error.
In addition all weights and sizes are approximate. If a product offered by us is not as described or pictured, the sole remedy accessible is to return it in an unused condition for a refund in accordance with the Return / Exchange/ Refund Policy as articulated on our company website and other platforms.
In the event of an error, whether on the service, in an order confirmation, processing the order, delivering the product or otherwise, the company reserves the right to correct any such error and revise the order accordingly or cancel the order and refund any amount charges
IF THE CLIENT RECEIVES AN ORDER THEY BELIEVE TO CONTAIN A MISTAKE, THE COMPANY ENCOURAGES THEM TO CONTACT US IMMEDIATELY SO AS TO CORRECT THE ERROR
- INTELLECTUAL PROPERTY / TRADEMARK PROTECTION
Africa Me- Africa us products are the sole property of the company.
The logo, pay-off line, branding etc. cannot be used anywhere by anyone unless authorised in writing by the company, for the benefit of the company.
- PRICING AND PAYMENT TERMS, INCLUDING SHIPPING, RETURNS, EXCHANGE AND CANCELLATIONS
Despite our best efforts, a small number of items in our catalogue may be mispriced. If we have made a mistake and the price is higher than the one on the website or our other platforms, we may either contact you before dispatch to make sure you are still willing to continue with the transaction at a correct price or cancel the order.
If the product price is in actual fact lower than the published price; we will process the transaction at the lower amount.
- PROMOTIONS & SALES
Africa Me – Africa Us reserves the right to end sales early at sole discretion. It further reserves the right to refuse to allow any individual to participate in this offer
All products purchased On Sale are final sale. No exceptions. If the product was purchase on sale the credit issued back is for the sale price.
- DELIVERY SERVICES
In the event of delivery service facilitated by Africa Me- Africa Us, we cannot be held liable for parcel delayed due to reasons beyond our control including but not limited to:
Customs, service strikes, civil commotions; riot, invasions, terror attack threat, weather, natural disaster, fire, epidemics or failure of public & private telecommunication networks and postal services
Please note that unless otherwise communicated on our official platforms and website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.
- CHANGES TO THE TERMS
Africa Me- Africa Us reserves the right to update the terms and conditions from time to time. Should we hold a view that the changes are material, we could bring such changes to the attention of the customers through our various communication platforms.
Changes would be effective upon posting on the website, unless otherwise stated. It is the customer’s responsibility to familiarise themselves will the Terms and any changes made from time to time.
Using the services post any changes constitute acceptance of the terms and any updates thereto.
- TERMINATION OF ACCOUNT
Africa Me- Africa Us enters into a relationship with our clients, suppliers and associates with the hope for a long-term, mutually beneficial relationship. However in the event that such relationship does not become, we reserve the right to terminate the account held in our venture.
We would terminate the account in the event that Terms and our Policies are violated. We may terminate or suspend the client’s access to our services in sole discretion, should any of our Terms & Policies be violated.
Any money due to the business would still be payable despite the termination
- DISPUTE RESOLUTION.
These terms are governed by the laws of the Republic of South Africa regarding any dispute that may arise. These laws will apply no matter where in the world the customer lives.
Both Africa Me – Africa Us and YOU (the customer) agree that any dispute arising from or relating to the Terms shall be finally settled final and binding arbitration, using the English language administrated by the relevant body and appropriate consumer arbitration rules. Arbitration will be handled by a sole arbitrator in accordance with the relevant laws. Judgement on the arbitration award may be entered in any court that has jurisdiction.
Notwithstanding the forgoing each party shall have the right to bring action in court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. In the event that the claim qualifies, it may be asserted through the Small Claims Court. The claim would remain in such court, on an individual, non-representative, and non-class basis